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Terms and Conditions

Last updated: January 2025

1. Acceptance of Terms

By accessing and using GlycoWise ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions ("Terms") govern your use of the GlycoWise diabetes management application and related services provided by GlycoWise ("we," "us," or "our").

2. Service Description

GlycoWise is a diabetes management application that provides tools for:

  • Tracking blood glucose readings and trends
  • Managing medications and insulin doses
  • Monitoring diet and physical activity
  • Providing AI-powered insights and recommendations
  • Generating health reports for healthcare providers
  • Syncing with health platforms and devices

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We may terminate or suspend your account at any time, with or without cause, with or without notice, effective immediately. You may terminate your account at any time by contacting us.

4. Acceptable Use

4.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. The Service is intended for personal health management and should not be used for commercial purposes without our written consent.

4.2 Prohibited Activities

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or servers
  • Share your account credentials with others
  • Use the Service to provide medical advice to others
  • Upload malicious code or attempt to compromise system security
  • Use automated systems to access the Service without permission

5. Health Information and Medical Disclaimer

⚠️ Important Medical Disclaimer

GlycoWise is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

5.1 Not Medical Advice

The information provided through the Service is for informational purposes only and is not intended as medical advice. We do not provide medical diagnosis, treatment, or prescriptions.

5.2 Emergency Situations

In case of medical emergency, contact your healthcare provider or emergency services immediately. Do not rely on the Service for emergency medical situations.

5.3 Data Accuracy

While we strive to provide accurate information, we cannot guarantee the accuracy, completeness, or timeliness of any health data or recommendations. You are responsible for verifying all information with your healthcare provider.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6.1 Data Ownership

You retain ownership of your health data. We process and store your data to provide the Service and improve our offerings, always in accordance with our Privacy Policy.

6.2 Data Sharing

We will not share your personal health information with third parties except as described in our Privacy Policy or with your explicit consent.

7. Intellectual Property

7.1 Our Rights

The Service and its original content, features, and functionality are owned by GlycoWise and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Your Rights

You retain ownership of any content you submit to the Service. By submitting content, you grant us a license to use, modify, and display that content in connection with providing the Service.

7.3 License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Service for your personal, non-commercial use in accordance with these Terms.

8. Subscription and Payment

8.1 Free and Premium Services

GlycoWise offers both free and premium subscription tiers. Premium features require a paid subscription. Subscription fees are billed in advance on a recurring basis.

8.2 Payment Terms

By subscribing to premium services, you authorize us to charge your payment method for the applicable fees. All fees are non-refundable except as required by law.

8.3 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period.

9. Disclaimers and Limitations of Liability

9.1 Service Availability

We strive to maintain high availability of the Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

9.2 Limitation of Liability

To the maximum extent permitted by law, GlycoWise shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

9.3 Maximum Liability

Our total liability to you for any claims arising from the use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless GlycoWise and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

11.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes through email or in-app notifications. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@glycowise.com

Address: GlycoWise Legal Team

Phone: +1 (555) 123-4567

Questions About Terms?

Our legal team is here to help you understand our terms and conditions.